Major Incident Manager Job Trends

Major Incident Manager
UK

The median Major Incident Manager salary in the UK is £43,500 per year, according to job vacancies posted during the 6 months leading to 2 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Dec 2025
Same period 2024 Same period 2023
Rank 623 727 709
Rank change year-on-year +104 -18 +351
Permanent jobs requiring a Major Incident Manager 20 15 2
As % of all permanent jobs in the UK 0.037% 0.023% 0.004%
As % of the Job Titles category 0.041% 0.025% 0.004%
Number of salaries quoted 14 9 1
10th Percentile - £45,200 -
25th Percentile £41,750 £47,500 -
Median annual salary (50th Percentile) £43,500 £52,500 £75,000
Median % change year-on-year -17.14% -30.00% +42.86%
75th Percentile £46,875 £77,500 -
90th Percentile £48,225 - -
UK excluding London median annual salary £43,500 £51,250 -
% change year-on-year -15.12% - -

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 48,992 60,218 48,170
% of permanent jobs with a recognized job title 90.29% 94.22% 95.25%
Number of salaries quoted 30,933 33,415 37,549
10th Percentile £28,250 £32,500 £31,250
25th Percentile £35,938 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £57,500 £60,000
Median % change year-on-year -4.35% -4.17% -
75th Percentile £75,000 £77,500 £80,000
90th Percentile £92,500 £95,000 £97,500
UK excluding London median annual salary £47,500 £52,500 £52,500
% change year-on-year -9.52% - -

Major Incident Manager
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'Major Incident Manager' in the job title relative to all permanent IT jobs advertised.

Major Incident Manager job vacancy trend in the UK

Major Incident Manager
Salary Trend

Salary distribution trend for Major Incident Manager job vacancies in the UK.

Salary distribution trend for Major Incident Manager job vacancies in the UK

Major Incident Manager
Salary Histogram

Salary distribution for jobs citing Major Incident Manager over the 6 months to 2 December 2025.

Salary histogram for Major Incident Manager in the UK

Major Incident Manager
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Major Incident Manager within the UK over the 6 months to 2 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +97 16 £43,500 -15.12% 6
Northern Ireland - 11 £43,500 - 3
England +101 7 £47,500 -9.52% 3
Work from Home +88 4 £46,750 -6.50% 4
London +71 4 £29,250 -61.00%
South East - 2 - - 1
North of England +37 1 £60,000 +14.29% 2
Wales - 1 - -
Yorkshire - 1 £60,000 -
Scotland - 1 - -

Major Incident Manager Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 2 December 2025, Major Incident Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring Major Incident Manager in the job title.

1 20 (100.00%) ITIL
2 17 (85.00%) Incident Management
3 15 (75.00%) Major Incident Management
4 11 (55.00%) Service Delivery
5 10 (50.00%) Remedy
5 10 (50.00%) Security Cleared
6 5 (25.00%) Problem Management
6 5 (25.00%) Root Cause Analysis
7 4 (20.00%) ITSM
8 3 (15.00%) Continuous Improvement
8 3 (15.00%) Problem-Solving
8 3 (15.00%) Service Management
8 3 (15.00%) ServiceNow
9 2 (10.00%) Analytics
9 2 (10.00%) Data Analysis
9 2 (10.00%) Decision-Making
9 2 (10.00%) ITIL Foundation Certificate
9 2 (10.00%) Mentoring
9 2 (10.00%) Performance Metrics
9 2 (10.00%) SC Cleared
9 2 (10.00%) Stakeholder Management
10 1 (5.00%) Agile
10 1 (5.00%) Analytical Thinking
10 1 (5.00%) BMC
10 1 (5.00%) BPSS Clearance
10 1 (5.00%) Capita
10 1 (5.00%) Case Management
10 1 (5.00%) Coaching
10 1 (5.00%) DevOps
10 1 (5.00%) Incident Response

Major Incident Manager Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (5.00%) Microsoft Excel
1 1 (5.00%) Microsoft Office
Business Applications
1 1 (5.00%) Remedy ITSM
General
1 9 (45.00%) Law
2 8 (40.00%) Social Skills
3 4 (20.00%) Finance
4 3 (15.00%) Analytical Skills
5 2 (10.00%) Influencing Skills
6 1 (5.00%) Banking
6 1 (5.00%) Presentation Skills
6 1 (5.00%) Public Sector
Miscellaneous
1 1 (5.00%) Onboarding
1 1 (5.00%) Virtual Team
Processes & Methodologies
1 20 (100.00%) ITIL
2 17 (85.00%) Incident Management
3 15 (75.00%) Major Incident Management
4 11 (55.00%) Service Delivery
5 5 (25.00%) Problem Management
5 5 (25.00%) Root Cause Analysis
6 4 (20.00%) ITSM
7 3 (15.00%) Continuous Improvement
7 3 (15.00%) Problem-Solving
7 3 (15.00%) Service Management
8 2 (10.00%) Analytics
8 2 (10.00%) Data Analysis
8 2 (10.00%) Decision-Making
8 2 (10.00%) Mentoring
8 2 (10.00%) Performance Metrics
8 2 (10.00%) Stakeholder Management
9 1 (5.00%) Agile
9 1 (5.00%) Case Management
9 1 (5.00%) Supplier Management
9 1 (5.00%) Trend Analysis
Qualifications
1 10 (50.00%) Security Cleared
2 2 (10.00%) ITIL Foundation Certificate
2 2 (10.00%) SC Cleared
3 1 (5.00%) BPSS Clearance
Quality Assurance & Compliance
1 1 (5.00%) SLA
Vendors
1 10 (50.00%) Remedy
2 3 (15.00%) ServiceNow
3 1 (5.00%) BMC
3 1 (5.00%) Capita
3 1 (5.00%) Microsoft