Major Incident Manager Job Trends

Major Incident Manager
UK

The median Major Incident Manager salary in the UK is £43,500 per year, according to job vacancies posted during the 6 months leading to 28 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
28 Oct 2025
Same period 2024 Same period 2023
Rank 654 726 743
Rank change year-on-year +72 +17 +371
Permanent jobs requiring a Major Incident Manager 16 20 4
As % of all permanent jobs in the UK 0.032% 0.029% 0.007%
As % of the Job Titles category 0.036% 0.031% 0.008%
Number of salaries quoted 12 10 2
10th Percentile - £46,350 £45,750
25th Percentile £41,750 £49,375 £50,625
Median annual salary (50th Percentile) £43,500 £62,500 £60,000
Median % change year-on-year -30.40% +4.17% +14.29%
75th Percentile £45,688 £75,625 £68,125
90th Percentile £48,575 £77,500 £72,250
UK excluding London median annual salary £43,500 £52,500 £45,000
% change year-on-year -17.14% +16.67% -14.29%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 44,568 64,813 52,404
% of permanent jobs with a recognized job title 90.14% 95.27% 95.60%
Number of salaries quoted 26,697 36,797 40,580
10th Percentile £28,250 £31,250 £31,750
25th Percentile £35,000 £42,000 £42,814
Median annual salary (50th Percentile) £52,500 £57,000 £60,000
Median % change year-on-year -7.89% -5.00% -
75th Percentile £73,750 £75,000 £80,000
90th Percentile £93,750 £95,000 £97,500
UK excluding London median annual salary £45,000 £50,000 £52,500
% change year-on-year -10.00% -4.76% -

Major Incident Manager
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'Major Incident Manager' in the job title relative to all permanent IT jobs advertised.

Major Incident Manager job vacancy trend in the UK

Major Incident Manager
Salary Trend

Salary distribution trend for Major Incident Manager job vacancies in the UK.

Salary distribution trend for Major Incident Manager job vacancies in the UK

Major Incident Manager
Salary Histogram

Salary distribution for jobs citing Major Incident Manager over the 6 months to 28 October 2025.

Salary histogram for Major Incident Manager in the UK

Major Incident Manager
Top 7 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Major Incident Manager within the UK over the 6 months to 28 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +38 11 £43,500 -17.14% 13
Northern Ireland - 9 £43,500 -
England +74 5 £47,500 -24.00% 11
London +48 5 £47,500 -36.67% 1
Work from Home +64 2 £29,250 -42.93% 6
Scotland - 1 - -
Wales - 1 - - 2

Major Incident Manager Skill Set
Top 29 Co-Occurring Skills & Capabilities

For the 6 months to 28 October 2025, Major Incident Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring Major Incident Manager in the job title.

1 15 (93.75%) ITIL
2 14 (87.50%) Incident Management
3 12 (75.00%) Major Incident Management
4 9 (56.25%) Service Delivery
5 8 (50.00%) Remedy
5 8 (50.00%) Security Cleared
6 4 (25.00%) ITSM
6 4 (25.00%) Problem Management
6 4 (25.00%) Root Cause Analysis
7 3 (18.75%) ServiceNow
8 2 (12.50%) ITIL Foundation Certificate
8 2 (12.50%) Mentoring
8 2 (12.50%) Problem-Solving
9 1 (6.25%) BMC
9 1 (6.25%) BPSS Clearance
9 1 (6.25%) Case Management
9 1 (6.25%) Coaching
9 1 (6.25%) Decision-Making
9 1 (6.25%) Microsoft
9 1 (6.25%) Microsoft Excel
9 1 (6.25%) Microsoft Office
9 1 (6.25%) Remedy ITSM
9 1 (6.25%) SaaS
9 1 (6.25%) Service Management
9 1 (6.25%) SLA
9 1 (6.25%) Stakeholder Management
9 1 (6.25%) Strategic Thinking
9 1 (6.25%) Supplier Management
9 1 (6.25%) Trend Analysis

Major Incident Manager Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (6.25%) Microsoft Excel
1 1 (6.25%) Microsoft Office
Business Applications
1 1 (6.25%) Remedy ITSM
Cloud Services
1 1 (6.25%) SaaS
General
1 9 (56.25%) Law
2 5 (31.25%) Social Skills
3 2 (12.50%) Analytical Skills
3 2 (12.50%) Influencing Skills
4 1 (6.25%) Banking
4 1 (6.25%) Finance
4 1 (6.25%) Presentation Skills
4 1 (6.25%) Public Sector
Miscellaneous
1 1 (6.25%) Legacy Systems
1 1 (6.25%) Onboarding
1 1 (6.25%) Virtual Team
Processes & Methodologies
1 15 (93.75%) ITIL
2 14 (87.50%) Incident Management
3 12 (75.00%) Major Incident Management
4 9 (56.25%) Service Delivery
5 4 (25.00%) ITSM
5 4 (25.00%) Problem Management
5 4 (25.00%) Root Cause Analysis
6 2 (12.50%) Mentoring
6 2 (12.50%) Problem-Solving
7 1 (6.25%) Case Management
7 1 (6.25%) Coaching
7 1 (6.25%) Decision-Making
7 1 (6.25%) Service Management
7 1 (6.25%) Stakeholder Management
7 1 (6.25%) Strategic Thinking
7 1 (6.25%) Supplier Management
7 1 (6.25%) Trend Analysis
Qualifications
1 8 (50.00%) Security Cleared
2 2 (12.50%) ITIL Foundation Certificate
3 1 (6.25%) BPSS Clearance
Quality Assurance & Compliance
1 1 (6.25%) SLA
Vendors
1 8 (50.00%) Remedy
2 3 (18.75%) ServiceNow
3 1 (6.25%) BMC
3 1 (6.25%) Microsoft